Talvieno wrote: ↑
Fri Aug 30, 2019 3:13 pm
Don't think so. It worked for me. Maybe the issues were resolved sometime in the past twelve hours?
I wrote to their tech support service.
Here is their reply:
Robyn (Customer Service)
Aug 30, 1:12 PM PDT
Thanks for reaching out to Humble Bundle Customer Support. It appears as though you've already claimed a copy of this game on another account. As this game is 1 per person, we are unable to offer another copy.
Please let me know if you have any other questions. Take care,
I am puzzled. All my claiming
attempts were made from the same account and IP address.
If what they say could be true, it would mean that 1)
I could own and use 2 different HumbleBundle accounts that 2)
are registered on the very same e-mail address and that 3)
are linked to the same Steam account.
, I would operate both accounts from the same IP address on the same minutes -- smart me!
It is nonsense from head to tail.
I replied them that there must be some misunderstanding.
I politely asked them to allow me the benefit of the doubt and examine the activity logs.
I also stated that whichever key or keys they think that they sent me, they are surely yet to be redeemed (on the rationale that if it is true that a key is linked to my account, but for some reason I cannot see it, then nobody will redeem it and will eventually expire).
Now I wait. Will keep you updated.